The UK's top hotel concierges have been recognised at then12th annual MVP Golden Keys Concierge Awards.
The winners were presented with their awards at a gala at the InterContinental London Park Lane in an event staged by Morris Visitor Publications (MVP) Europe, the leading publisher for the international leisure and corporate traveller markets, The Society of the Golden Keys of Great Britain, and the Commonwealth.
The winners were:
YOUNG CONCIERGE OF THE YEAR, THE ANDRÉ DAMONTE AWARD
Didzis Neimanis, Grange St Paul's Hotel
CONCIERGE OF THE YEAR, REGIONAL MEMBER AWARD
Ray Nixon, Aviator, Farnborough
CONCIERGE OF THE YEAR LONDON MEMBER AWARD
Conor McDowell, Amba Hotel Charing Cross
THE SOCIETY OF THE GOLDEN KEYS 'SERVICE THROUGH FRIENDSHIP' AWARD
Andrew Wright, Park Plaza County Hall
THE SOCIETY OF THE GOLDEN KEYS 'LIFETIME ACHIEVEMENT' AWARD
Paul Still, Senior Concierge, London Hilton on Park Lane