2018 BoHo award winners celebrate success

The winners of the second annual Boutique Hotel Guest Experience Awards - the BoHos - were honoured at a ceremony last night in London.

The awards, launched last year by Boutique Hotel News in partnership with leading guest feedback and online reputation management specialist  GuestRevu and renowned hospitality management institution  Glion Institute of Higher Education, are designed to reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences.

The BoHos reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. They are unique in that the winners were decided, not by judges, but by the hotels' guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel's overall score to give a true picture of the guest experience provided.

The winners were announced at a ceremony last night at the Montcalm Royal London House, ahead of today's Boutique and Lifestyle Hotel Summit.

The winners are:

UK Country & Coastal 1 - 20 rooms: Swain House, Somerset

UK Country & Coastal 21 - 50 rooms: Dunalastair Hotel Suites, Pitlochry, Scotland

UK Country & Coastal 51+ rooms: Raithwaite Estate & Spa, Yorkshire

UK City 1 - 20 rooms: Montagu Place, London

UK City 21 - 50 rooms: Tara Lodge, Belfast

UK City 51+ rooms: The Lalit London

International 1 - 20 rooms: Founders Lodge, South Africa

International 21 - 50 rooms: Rivonia B&B, South Africa

International 51+ rooms: Hotel Indigo St Petersburg, Russia

Overall UK: Tara Lodge, Belfast

Overall international: Hotel Indigo St Petersburg, Russia

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The atmosphere was great and made some very interesting contacts. The visit to the hotels is an excellent idea and I heard great feedback from other delegates. Well done to the entire team!

Vivien Ivanyi, Management Consultant

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